Head Office Jakarta
Retail Operation Store Supervisor

Job Responsibilities

  • Oversee all store operations in assigned area on a daily basis
  • Be a role model and administer company policies and procedures
  • Establish store level expectations and guidelines
  • Assist the store heads in evaluating sales trends and create methods for sales growth
  • Monitor inventory control and meet inventory goals
  • Remain current on new products; demonstrate knowledge of products
  • Develop and implement all SOP regarding operational and ensure optimal and effective day-to-day operations
  • Investigate, resolve and respond to guest complaints. Perform other related activities in accordance with policies and procedures as assigned by management
  • Conduct disciplinary actions as needed
  • Responsible for continuous improvement and working towards sales target and cost budgets

Job Requirements

  • Bachelor’s Degree, or equivalent work experience
  • Minimum 5 years multi-store management experience in the retail industry
  • Minimum 3 years of direct supervisory experience
  • Strong analytical thinking, managerial and communication skill is a MUST
  • Strong operational skills and knowledge of sales techniques in a customer-service environment
  • Results Orientated. Demonstrate a sense of urgency to overcome obstacles and achieve measurable results
  • Proficient in MS Office Products; Excel, Word, Outlook and PowerPoint
  • Highly professional and self-confident; ethical with unquestioned integrity
  • Excellent communications skills both written and verbal
  • Ability to drive continuous improvement

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